1. According to Article 27 of the Consumer Rights Act dated 30 May 2014 (Journal of Laws 2014, item 827), the Customer may resign from the goods purchased in the Store without giving any reason within 14 days from the date of delivery. The goods should be sent back to the address of the Shop (SINGERTON, 93 Rydla Street, 70-783 Szczecin) within 14 days from the date of withdrawal from the contract (the statement reached to the Shop). The phrase "reaching the statement to the Shop" is understood as sending a statement of withdrawal from the contract by the Customer within the statutory period. The declaration may be sent by post (the date of the stamp is decisive) or electronically to the e-mail address. If the Customer uses the electronic form, the Store shall immediately send him/her a confirmation of receipt of information about the withdrawal from the contract to his/her e-mail address.

2. We do not accept the return of goods that have been completely destroyed by the Customer or, in accordance with Article 38(5) of the Consumer Rights Act of 30 May 2014 in the case of dietary supplements (food products), the producer’s protections have been removed and the packaging has been opened after delivery (the protective films have been torn off and the lid of the plastic packaging has been torn off) for health protection and also for hygienic reasons.

3. Returned goods must be sent back with a return declaration (print attached to the package or downloaded below). The Customer may use the template of the withdrawal form proposed by the Shop or write a handwritten statement, which will include: The Customer’s name, address, telephone number and e-mail address (if available), order number, date of placing the order, date of making the declaration, name of the returned goods and its quantity, legible signature.

4. SINGERTON guarantees the return of the amount paid by the Customer for the goods, as well as the additional costs incurred by the Customer for the delivery of the goods and other costs related to the choice of the payment method (except for the additional costs resulting from the method of delivery and payment chosen by the Customer other than the cheapest usual method of delivery and payment offered by the Shop). The money will be returned within a maximum of 14 days from the date on which the Shop was informed of the Customer’s decision to withdraw from the contract using the same payment methods as those used by the Customer to pay for the order, unless the Customer has agreed to another solution. We do not charge any fees related to the return of funds paid by the Customer. The Shop does not accept any parcels sent back as cash on delivery. The cost of sending back the goods is not refundable (approx. 15 PLN if the parcel is sent back via the Polish Post Office). The Shop may hold the return of payments until the goods are received or until the Customer provides proof of sending back the goods, depending on which event occurs earlier.

6. Template of withdrawal form.